Augmented Reality for Car Shopping: A Game Changer for Dealerships?
- Sean Cassy
- Mar 2
- 10 min read
Picture this: customizing your next car from your living room. Thanks to augmented reality (AR), this future is now for car buyers. Dealerships are quickly using AR to change the way we see cars. For instance, Jaguar Land Rover lets you see the Velar in 360 degrees with just a click on an ad. This is only starting.
Hyundai has an AR app to show off the i30 hatchback's cool features. BMW's i Visualizer app gives you a full-size virtual car model to explore. Even USAA's app lets you point your phone at a car on the street for price and feature details. This makes buying a car much smoother.

AR in car shopping is a big deal, not just a gimmick. Audi City, for example, has a digital showroom where you can customize cars in millions of ways. Toyota’s Hybrid AR app shows important info about the hybrid system right on the car. These tools help buyers make smart choices, driving up engagement and sales.
With more dealers trying out AR, its use is expected to grow. It's setting new highs in how fun and smart car shopping can be. Truly, making the process more engaging, informative, and fun.
Understanding Augmented Reality in the Automotive Industry
Augmented Reality (AR) is changing the car industry by adding digital info into our real world. With things like smartphones or special glasses, people can check out cars like never before. This makes shopping for cars with AR super exciting.
Defining Augmented Reality
AR makes our physical world blend with digital stuff for a cool experience. For car shopping, it means you can see 3D car models and features without leaving your couch. By 2022, AR in cars was worth USD 1.2 billion and may hit USD 14.4 billion by 2028.
AR is also a game-changer for fixing cars. It helps mechanics see info in real-time, making repairs quicker and cheaper for everyone.
Overview of Its Applications in Automotive
Here are some cool ways AR is used in cars:
Virtual Showrooms: Big car brands are creating virtual showrooms. This lets customers check out cars in detail from anywhere.
Interactive Features Exploration: AR helps buyers learn about what a car can do, making shopping more fun and helpful.
In-Vehicle Onboarding: AR shows new drivers the ropes of their car’s features, making the whole driving experience better.
Enhanced Manufacturing: It improves how cars are built and helps teams work together even if they're far apart.
Driver Safety: AR displays important stuff right on the windshield, helping drivers stay focused and react faster.
Here’s a quick look at how AR is growing in the car world:
Year | Market Value (USD Billion) | Compound Annual Growth Rate (CAGR |
2022 | 1.2 | - |
2023-2028 | 14.4 | 18.1% |
AR is leading to smarter, safer, and cleaner car practices. It's good for both making cars and for the people buying them. Automakers using AR are creating new ways to connect with customers and make things better.
The Rise of Virtual Showrooms
Car shopping is changing fast with virtual showrooms becoming more popular. Traditional dealerships are great but can't show as many cars due to space. Now, with tech like augmented reality, dealers can show more cars without needing more room.
Virtual showrooms are changing how we buy cars. They let people check out many cars and options from home. This means dealers can reach more people, without the old limits.
Nowadays, people want shopping to be easy, especially online. Dealerships are adding great online customer service and tools like virtual showrooms. These help keep up with what customers want today.
Using AR in showrooms is a big deal. It lets customers see how a car looks at their place, customize it on the spot, and even test drive it virtually. This makes buying a car easier and more fun, which helps sell more cars.
These new tools really work. For example, Audi's VR showroom boosted their sales by 70%. Companies like Porsche and Jaguar are using AR too, making it unnecessary to visit a showroom. This shows how big of a change AR shopping is for selling cars.
Enhancing Sales Process with Augmented Reality
Augmented reality (AR) is changing how people shop for cars at dealerships. It makes the experience more interactive and fun for buyers by using AR in the sales process. This leads to happier customers and easier sales.

Interactive Car Customizations
One of the coolest parts of AR in car shopping is being able to customize cars in real-time. Buyers can change colors, features, and add accessories instantly. This helps them see exactly what they're buying, boosting their confidence.
Companies like Hyundai and BMW are already using AR to show off cars in great detail. With AR, customers can see how a car would look right in their own driveway. It makes choosing a car fun and helps people make decisions faster.
Streamlined Sales Conversions
AR makes buying a car more straightforward by letting shoppers visit virtual showrooms and take virtual test drives at home. This is really helpful for busy people who don’t have time to visit lots of dealerships.
AR makes learning about cars more engaging by adding information right onto the real cars. This leads to more sales because people enjoy the process more. Plus, dealerships don’t need to keep as many cars in stock, saving money and allowing them to open smaller, more efficient locations.
AR in cars is not just a current trend; it's the future. In 2023, the AR car market was worth over USD 10 billion and is expected to grow rapidly. This shows that AR is transforming car sales worldwide, bringing in more money and making customers happier.
Statistics | Data |
AR Market Size (2023) | USD 10.41 billion |
Projected CAGR (2024-2030) | 41.2% |
Top Market Segment (2023) | AR HUD with 47.1% share |
Fastest Growing Segment | AR HUD-based navigation |
Leading Region (2023) | North America with 43.3% share |
Projected AR Market Value (2030) | USD 122.40 billion |
Case Studies: Brands Leveraging AR Technology
Major car brands are diving into the AR world. They aim to change how we shop for cars and connect with customers. They use AR in unique ways to catch the attention of potential buyers and make car buying smoother.
BMW i Visualizer
The BMW i Visualizer brings the showroom to shoppers using AR. It lets customers see a very realistic model of their future car. They can change the color and trim, making it a custom shopping experience. It blends the online and physical shopping worlds, leading to better engagement and quicker decisions.
Toyota Hybrid AR
Toyota’s Hybrid AR app teaches customers about their hybrid cars in an engaging way. This approach helps buyers see the perks of hybrid vehicles. It makes the tech easy to understand for everyone, building trust in Toyota.
Porsche's Virtual Test Drives
Porsche’s virtual test drives add excitement to car shopping. They allow potential buyers to feel the rush of driving a Porsche. This use of AR draws people closer to the brand, offering a taste of the car’s performance.

Brand | AR Application | Customer Engagement |
BMW | Interactive Visualization | High |
Toyota | Hybrid Educational Overlays | Moderate |
Porsche | Virtual Test Drives | Very High |
How AR Technology Benefits Car Buyers
Augmented reality (AR) is changing the way people shop for cars. It gives buyers new tools that make buying a car better. They can now take virtual test drives. This means they can try out cars without going to the dealership.
Virtual Test Drives
AR lets potential buyers take a virtual test drive. This gives a realistic feel of the car's performance. It's great for those who spend around 15 hours buying a car. They can check out different models easily and have fun doing it. Plus, they can see what it's like to drive the car in real-life situations.

360-Degree Interior Views
AR also offers 360-degree views inside the car. Customers can see the interior from every angle. This helps them understand the space and decide on custom features. It's helpful since 70% of buyers are unsure about which car they want until they see it.
AR makes things easier for both customers and dealerships. Dealers can save on the costs of having many cars and a big showroom. This makes things better for buyers as dealers focus more on what customers need and want.
Augmented Reality Car Shopping: Changing Consumer Behavior
Augmented reality car shopping has changed the way people buy cars. It influences how they start their search and make their final choice. Now, with digital tools, the idea of an AR car dealership experience is growing.
From Research to Purchase

Now, 84% of potential car buyers start their search on their phones. AR makes browsing better than old ways. It lets buyers see car details, check customization options, and picture their new car clearly. More people are researching cars online and prefer buying them online too. This has greatly changed how people behave when buying cars.
Using AR in car shopping means you don't need big showrooms. Dealers can show many models in a small space. With smartphones and tablets, AR makes it easy for everyone to have great experiences. You don't need to spend a lot on special equipment.
Improving Consumer Engagement
The shift to online shopping sped up with the pandemic. In 2020, 43% of car dealers worked more on their online presence. This kept customers interested. An online buying option made 61% of US consumers choose where to buy. Many would even drive further for dealers who sell online.
Brands use AR apps like the Porsche Mission E to attract customers. These apps let you customize cars and learn about aerodynamics. BMW uses AR on Snapchat to get the attention of younger people. Audi's Quattro coaster AR app works with TV ads to bring interactive fun to homes. These apps make customers more involved and loyal.
As dealerships use more tech, adding AR improves both virtual and real visits. Seeing and trying car features through AR helps buyers make informed choices. They feel sure about their buy, making the AR car dealership experience even better.
Online reviews, AI sales tech, and the growing AR market, set to hit $75 billion by 2023, are making car shopping even better. This brings an exciting future for both buyers and dealers.
Aspect | Traditional | With AR |
Showroom Space | Large physical area | Reduced space needed |
Initial Research | Physical visits | Mobile phone browsing |
Consumer Engagement | Manual descriptions | Immersive interactions |
Decision-Making | Salesperson driven | Self-guided with AR |
Challenges and Limitations of Implementing AR in Dealerships
Augmented reality can change how we buy cars at dealerships. But, there's a catch. The high setup costs of AR technology can be a big hurdle. It costs a lot to start and keep these systems running. This is a challenge for many businesses.
Using AR is not easy due to technological challenges. Dealerships must upgrade their systems to use AR. They must make sure everything works with AR devices and update things often. Staff and customers also need to learn how to use AR. This takes time and money.
Privacy and safety are big worries too. AR apps can collect personal data. Protecting this data and earning trust from customers is hard. Dealerships need strong privacy policies and security to keep information safe.
High Development Costs: Making interactive ads is more expensive than making regular online ads.
Technological Limitations: Some smartphones can't show high-quality AR, which makes the experience worse.
Training and Learning Curve: Training is required for both customers and employees to use AR correctly.
The maintenance cost is another issue that cannot be ignored. A well-known car brand stopped their virtual showroom because it was too expensive to maintain without enough data from customers. Also, needing high-quality headsets makes it hard for everyone to get into virtual reality events.
"Integration challenges for dealerships and manufacturers include updating infrastructure and training staff, with significant logistical hurdles to overcome."
Finally, making AR easy to use is key. Many find AR hard to navigate, which slows its adoption. Solving these design problems is vital for AR to truly change the dealership industry.
Challenge | Description |
High Setup Costs | Substantial financial investments needed, impacting businesses |
Technological Complexities | Requires infrastructure upgrades and continuous updates |
Privacy and Security Concerns | Involves collecting sensitive data with stringent security needs |
Maintenance Costs | High ongoing expenses, causing some projects to halt |
User Interface Complexity | Intuitive designs needed; current tools may be too complex |
The Future of Augmented Reality in Car Shopping
The future of car shopping looks bright with augmented reality (AR). We're seeing huge progress in technology and how people shop for cars. This means AR might soon be a big part of buying cars everywhere.
Technological Advancements
New technology is making car shopping fun and more interactive. Brands like Jeep and Volvo let you see virtual cars at home. And things like touch feedback and smart AI are making it even cooler and more personal.
AR is changing how we see cars before we buy them. You can check out cars from your sofa, which means less time at dealerships. Choosing colors, looking inside, and chatting with salespeople online is totally changing the game.
Technological Feature | Impact on Car Shopping |
Haptic Feedback | Enhances realism and immersive experience |
AI Integration | Provides personalized recommendations |
Virtual Test Drives | Reduces on-site visits and saves time |
Interactive Customizations | Allows buyers to explore different configurations |
Market Trends and Projections
More people want AR when shopping for cars. Stats show 70% might buy a car if they can see it with AR at home. And 61% say AR makes shopping better, while 50% like dealers who offer AR.
The pandemic made more people shop online, including for cars. Now, 86% shop online to avoid the dealership. In three years, 55% of dealerships could be using AR.
Dealers with AR showrooms see 25% more customer interest. Also, 40% of people who try AR for car shopping talk about it online. This really helps brands.
In the end, AR is changing how we buy cars. With new tech, AR shopping is becoming key in the car industry.
Conclusion
Augmented reality is changing how we shop for cars, making it more convenient and fun. It lets you try cars virtually and customize them in ways that weren't possible before. Dealers using AR can make their virtual showrooms 30% bigger. They're also saving money and making customers happier.
AR is making people more willing to buy cars. 64% of shoppers say they're more likely to buy after using AR. They enjoy doing things like virtual test drives and looking at the car's inside from every angle. AR also helps drivers understand their cars better and makes driving safer.
By 2029, the AR market could be worth USD 248.38 billion. Dealers that use AR are setting themselves up to be leaders. AR offers information in real-time, improves the driving experience, and is leading the way to smarter, safer cars. It's not just about selling cars differently; it's shaping the future of how we drive.
Sean Cassy is a renowned automotive industry expert, marketing strategist, and writer with over 35 years of experience. As the co-founder of Turbo Marketing Solutions, Sean has been at the forefront of crafting effective marketing solutions for automotive dealerships across North America.
With a passion for the written word and an encyclopedic knowledge of the automotive world, Sean has written thousands of engaging blog posts, articles, and marketing pieces for dealerships representing all major brands. His work spans from luxury marques to domestic favorites and independent pre-owned dealers.
Over the course of his career, Sean's marketing strategies and content have helped generate over $2 billion in sales for his clients in the automotive retail space. He brings this wealth of expertise and industry insight to every piece he pens.
Through his new blog "Dealers and Drivers", Sean aims to provide a unique blend of automotive enthusiasm and industry analysis, drawing from his decades working with dealers while catering to the interests of car aficionados. Sean's writing offers readers an insider's perspective on the rapidly evolving automotive retail landscape.
Follow him on this exciting new journey exploring the intersection of automotive passion and the retail experience.
You can follow Sean on LinkedIn: https://www.linkedin.com/in/seancassy/ and on his website: https://www.seancassy.com
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